MOBIS
GSA MOBIS Schedule: GS-10F-0339N
Management, Organizational, and Business Improvement Services (MOBIS) is a Federal Supply Schedule offered to federal agencies by GSA to provide them with a streamlined procurement device to access management services for the implementation of quality management and other related system change processes.
To be placed on this Schedule, Information Experts has demonstrated a thorough knowledge of quality management theory and a capability of providing expert assistance to federal activities.
2010 Authorized FSS Schedule Price List
The GSA MOBIS Schedule includes the following labor categories:
Position Profile
Job Title: Consultant
Department: Consulting Services
Minimum/General Experience:
- A minimum of five (5) years of management consulting or related industry
- Expert problem-solver and sorts through complex issues and conducts comparative analysis of multiple solutions
- Understands organizations needs, identifies root causes of problems, and develops and implements creative and pragmatic solutions.
Functional Responsibility:
Work with clients to uncover, assess, and solve employee-focused and organizational-based business challenges. Uncover impediments to productivity, efficiency, and effectiveness, and causes of low employee morale, attrition, and unacceptable employee performance. Conduct competency assessments and needs analyses to identify root causes. Based on assessments/analyses, recommend customized solutions that will address critical problems. Oversee the implementation of solutions, including but not limited to the development of communications strategies, marketing programs, training programs & curriculums, and other learning initiatives. Conclude consulting engagement with a qualitative and quantitative measurement of intervention, and recommendations for continuous improvement.
Minimum Education:
BS required, MA preferred
SIN: 874-1
Warranty: Contractor’s standard commercial warranty
More information: www.informationexperts.com
Job Title: Program Manager
Department: Consulting Services
Minimum/General Experience:
- Coordinate planning, development, testing, and implementation of project to ensure timely deliverables, project success and quality.
- Provide work direction, project status, and feedback to all team members and assist them in issue resolution.
- Design and develop deliverables per client needs and expectations and present potential concepts.
- Assist in the identification, assessment and resolution of issues and problems.
- Communicate with clients throughout the life of the project, informing them of progress and watching for changes in scope and expectations.
- Balance and prioritize project work to ensure critical items are addressed.
- Ensure high quality deliverables are produced while working within budget and meeting deadlines.
Functional Responsibility:
- Proven track record of leading successful projects using project management standards and processes.
- Superior ability to track and communicate project status, identify and resolve issues, and work within budget.
- Well-developed communication skills and the ability to maintain positive and cooperative working relations with team and clients.
- Must have superior judgment, leadership, and communication skills.
- Strong ability to use project management tools and software (e.g., Microsoft Project).
- Must exhibit creativity and innovation in solutions.
- Must have patience, flexibility, a good sense of humor, and be solutions-focused.
Minimum Education:
Bachelor's degree in business, communications, or related field. Minimum of 5 years of experience in a business analyst, project management, or senior consultant role. Must be able to provide samples of project management work.
SIN: 874-1
Warranty: Contractor’s standard commercial warranty
More information: www.informationexperts.com
Job Title: Project Manager
Department: Consulting Services
Minimum/General Experience:
- A minimum of five (5) years of production management in a consulting agency environment.
- Strong interpersonal and organizational skills.
- Thoroughly versed in production methods, scheduling, materials and resource allocation and logistics.
- Ability to manage personnel, both office and production from qualitative and quantitative aspects.
- Ability to read proposals and contracts to determine scope of work and project plans.
Functional Responsibility:
The basic function of the Project Manager is to manage the day-to-day execution of our client engagements through the coordination of efforts of assigned personnel. The Project Manager maintains liaison with the client throughout all project stages.
Specific responsibilities include the following:
- Manages assigned projects to achieve client satisfaction.
- Assigns job responsibility and supervises the process and personnel assigned for performance of required tasks, quality of work, output of client product in conformance with agreed standards of content, quality and timeliness, and achievement of project plan.
- Manages client expectations within the framework of the engagement to assure a mutually satisfactory result.
- Assures consistent profitability of the work performed on assigned projects.
- Works closely with the Quality Assurance Manager to assure that all projects are meeting expected quality and timing standards at all phases and milestones of the projects.
Minimum Education:
B.A. required. Advanced degree preferred.
SIN: 874-1
Warranty: Contractor’s standard commercial warranty
More information: www.informationexperts.com
Job Title: Senior Instructional Designer
Department: Content Team
Minimum/General Experience:
- Mastery of eLearning (WBT, CBT, CD-ROM, synchronous) capabilities, design methodologies, and process.
- Up-to-date knowledge of SCORM models, LMS/LCMS considerations and compliance.
- Superior ability to develop and integrate module content, materials, and media to meet detailed design specifications and support the overall learning goals and objectives.
- Strong desire and ability to work creatively and analytically with an attention to detail.
- Excellent ability to communicate information and ideas in speaking and writing so others will understand.
- Can easily handly multiple projects simultaneously.
- Experience leading small projects using project management standards and processes preferred.
- Ability to track and communicate project status, identify and resolve issues, and work within budget.
- Must be able to work cooperatively as a member and leader of a team, as well as, independently with self direction.
- Must have patience, flexibility, a good sense of humor, and be solutions-focused.
Functional Responsibility:
- Design and develop deliverables per client needs and expectations, and present potential concepts; may provide work direction, project status, and feedback to team members and assist them in issue resolution.
- Assist in the identification, assessment, and resolution of issues and problems.
- May coordinate planning, development, testing, and implementation of project to ensure timely deliverables, project success and quality.
- Interact and confer with client frequently regarding specific work efforts including seeking regular feedback and input from client on deliverables; may be responsible for informing clients of progress and watching changes in scope and expectations.
- Balance and prioritize work to ensure critical items are addressed.
- Produce high quality deliverables while working within budget and meeting deadlines.
- Keep supervisor aware of workload and potential conflicting commitments.
Minimum Education:
Master's degree in Instructional Design, Instructional Technology, Adult Learning Theory or related field; advanced degree preferred. Five or more years of experience working in the ISD field. Must be able to provide samples of work.
SIN: 874-1
Warranty: Contractor’s standard commercial warranty
More information: www.informationexperts.com
Job Title: Instructional Designer
Department: Content Team
Minimum/General Experience:
- Five plus (5+) years (expert-level knowledge and experience) with instructional design and development related to a variety of delivery media
- Strong demonstrated analysis skills and learner focus
- Understanding of adult learning theories and applications
Functional Responsibility:
The basic function of the Content Specialist is to perform the activities associated with implementation of the Instructional Systems Design (ISD) methodology. The ISD methodology includes the basic steps of analysis, design, development, implementation and evaluation.
Basic Functions Include the Following: Contributes to assigned projects by taking part and/or leading activities directly related to the ISD process. Works with the Content Director, and the Project Manager of assigned projects. May work independently on projects, or as part of a team of other content specialists, multimedia artists, programmers, and others as needed. At any given time, may be involved with one or more internal (IE) or external (client-based) projects.
- As required by assignments, performs data collection, review, assessment and compilation as part of analysis. Works at locations most conducive to the completion of this effort. Analyzes data to compose suggested solutions, treatments, and curricula. Produces client-ready documents to communicate findings and suggestions.
- As part of design, incorporates adult learning theories and practices during the creation of client-ready storyboards (for training/instruction). Derives objectives from analysis material, creates assessment instruments/tools to measure performance, incorporates opportunities for remediation and review, and writes scripts composed of instructional text for learners to view.
- As part of development, produces the instructional materials as outlined in the storyboards or scripts--involving the creation of classroom-based materials (participant guides and user guides), performance support tools and job aids. May work collaboratively with multimedia resources in the development of eLearning materials, depending upon the experience and skills of the designer and the need for such support during the development process.
- Participates as needed during the implementation process. Depending upon the delivery media, (classroom, eLearning, paper-based, etc.), facilitates the initial use of the instructional material. Reviews online content to ensure proper loading of data, conducts train-the-trainer sessions for client resources and produces materials to enhance the deliverable’s use.
- Conducts evaluation throughout the lifecycle of a project, and at the project’s completion, during a summative effort. Collects and analyzes performance data, assessment measurements and learners’ opinions regarding various aspects of the deliverables involved. Works with Quality Control team and resources assigned to assist with evaluation efforts.
- Adheres to schedules and delivery plans as outlined by the Project Managers for assigned projects.
- Communicates with the Project Managers of assigned projects on a routine basis. Attends kick-off and post-mortem events, project team meetings, client review sessions, and other gatherings related to assigned projects. Produces Status Reports as requested by Relationship Managers.
- Maintains timesheets on a daily basis, facilitating project tracking. Records time and efforts as instructed by the Project Managers of assigned projects.
- In cooperation with the Project Manager and/or Content Director, reviews and provides input for any project or client-related issues needing clarification and confrontation.
- Contacts Project Manager(s) to communicate perceived opportunities to increase business through expansion, new projects and other areas falling within the capability of IE.
- Contributes to internal efforts, including the maintenance of Internet-site material, sales and marketing material, the creation of White Papers addressing current points of interest related to instructional design and other internal efforts.
- Performs other duties, as may be required, for successful completion of projects and as may be required of a Content Specialist.
Minimum Education:
BS in education/adult learning theory required
MS preferred (in instructional design or technology)
SIN: 874-1
Warranty: Contractor’s standard commercial warranty
More information: www.informationexperts.com
Job Title: Senior Graphic Designer
Department: Creative Team
Minimum/General Experience:
- Superior knowledge of layout principles and an aesthetic design concept.
- Can easily determine size and arrangement of illustrative material and copy, select style and size of type, and create sample layouts.
- Proven ability to creatively design sales, advertising and public relations materials including logos, marketing collateral, educational materials, and websites.
- Excellent ability to develop art and copy layouts using a variety of media to meet specific promotional needs.
- Outstanding expertise in graphic design software such as Adobe Photoshop, Adobe Illustrator, and Quark.
- A strong foundation in interface design, computer animation, multimedia development, and web page design; expert-level experience with HTML, Flash, and 3D applications.
- Strong desire and ability to work creatively and analytically with an attention to detail.
- Excellent ability to communicate information and ideas in speaking and writing so others will understand.
- Can easily handle multiple projects simultaneously.
- Must be able to work cooperatively as a member and leader of a team as well as independently with self direction.
- Experience leading small projects using project management standards and processes preferred.
- Ability to track and communicate project status, identify and resolve issues, and work within budget.
- Must have patience, flexibility, a good sense of humor, and be solutions-focused.
- Visual acuity (with correction) sufficient to make artistic judgments about layout and design.
- Manual dexterity to operate computer or make manual sketches and drawings as required.
Functional Responsibility:
- Design and develop deliverables per client needs and expectations, and present potential concepts; may provide work direction, project status, and feedback to team members and assist them in issue resolution.
- Assist in the identification, assessment, and resolution of issues and problems.
- May coordinate planning, development, testing, and implementation of project to ensure timely deliverables, project success and quality.
- Interact and confer with client frequently regarding specific work efforts including seeking regular feedback and input from client on deliverables; may be responsible for informing clients of progress and watching changes in scope and expectations.
- Balance and prioritize work to ensure critical items are addressed.
- Produce high quality deliverables while working within budget and meeting deadlines.
- Keep supervisor aware of workload and potential conflicting commitments.
Minimum Education:
Graduate of college or art school with degree in graphic design, fine arts, or related field; master's degree preferred. A minimum of 6 years of design experience working in an agency or in-house design department, and minimum of 4 years experience designing computer interfaces, animation, and graphical elements. Extensive design experience in brand identity, collateral, print advertising, typography, and websites. 3 years experience with print vendor relations and management. Must be able to provide a portfolio that includes graphic design samles.
SIN: 874-1
Warranty: Contractor’s standard commercial warranty
More information: www.informationexperts.com
Job Title: QA/Editor
Department: Content Team
Minimum/General Experience:
- Significant experience copyediting and writing.
- Understanding of Chicago Manual of Style and fluency with universal proofreaders' marks.
- Strong desire and ability to work creatively and analytically with an attention to detail.
- Excellent ability to communicate information and ideas in speaking and writing so others will understand.
- Can easily handly multiple projects simultaneously.
- Ability to track and communicate project status, identify and resolve issues, and work within budget.
- Must be able to work cooperatively as a member and leader of a team, as well as, independently with self direction.
- Must have patience, flexibility, a good sense of humor, and be solutions-focused.
Functional Responsibility:
- Prepare, rewrite, and edit copy to improve readability, or supervise others who do this work.
- Read copy or proof to detect and correct errors in spelling, puncuation, and syntax.
- Allocate print space for story text, photos, and illustrations according to space parameters and copy significance, using knowledge of layout principles.
- Plan the contents of publications according to the publication's style, editorial policy, and publishing requirements.
- Verify facts, dates, and statistics, using standard reference sources.
- Review and approve proofs submitted by composing room prior to publication production.
- Develop story or content ideas, considering reader or audience appeal.
- Oversee publication production, including artwork, layout, computer typesetting, and printing, ensuring adherence to deadlines, and budget requirements.
- Confer with management and editorial staff members regarding placement and emphasis of developing news stories.
- Assign topics, events and stories to individual writers or reporters for coverage.
Minimum Education:
Bachelor's degree. Minimum of two to four years of work-related skills, knowledge, or experience is required.
SIN: 874-1
Warranty: Contractor’s standard commercial warranty
More information: www.informationexperts.com
Job Title: Clerical 1
Department: Content Team
Minimum/General Experience:
- Computer literacy with demonstrable profiency in MS Office Suite (Work, Excel, PowerPoint, Outlook).
- Ability to work efficiently under pressure and meet deadlines.
- Experience with general filing, typing, data entry, and copying; printing and assembling marketing materials; distributing inbound mail along with coordination of outbound mail and packages; and general office maintenance.
- Experience assisting in travel arrangements tracking expenses.
- Can easily handle multiple projects simultaneously.
- Must be able to work cooperatively as a member of a team as well as independently with self direction.
- Must have patience, flexibility, a good sense of humor, and be solutions-focused.
Functional Responsibility:
- Balance and prioritize work to ensure critical items are addressed.
- Produce high quality deliverables while working within budget and meeting deadlines.
- Interact and confer with IE Team frequently regarding specific work efforts including seeking regular feedback and input on deliverables.
- Keep supervisor aware of workload and potential conflicting commitments.
- Design and develop deliverables per IE Team needs and expectations, and present potential concepts.
- Assist in the identification, assessment and resolution of issues and problems.
- Provide exceptional customer service.
Minimum Education:
High school degree or higher, college experience preferred. Prior administrative assistance experience highly desirable.
SIN: 874-1
Warranty: Contractor’s standard commercial warranty
More information: www.informationexperts.com