Information Experts

Training Coordinator

Position Type:

Full-time Contractor or Employee, Exempt

Position Profile:

Be an extraordinary training coordinator for the Standard Procurement Systems (SPS) Training Support Project. This position is based Crystal City, VA and is responsible for managing and supporting all of the training related administration. This position will report to the Program Manager.

Principal Responsibilities:

Be an Information Expert demonstrating our core values and commitment to our clients:

• Manage training requests for all SPS products and ensure schedule are met
• Coordinate between the vendor and Government to establish course schedules
• Maintain website content such as training schedules and instructions to access web based training
• Work with Learning Management System staff, Government staff, and vendor staff to ensure training is accessible to students
• Assist students in registering for courses, accessing courses, and resolving problems with training
• Track and create reports on registrations, completions, certificates by class and track, and course availability; maintain training travel spreadsheet
• Provide certificates to students and other Government representatives
• Coordinate with vendor and Joint Program Management Office (JPMO) staff to insure student reviews and comments are completed on time
• Assist Program Manager in reviewing invoices and charges and resolving discrepancies
• Recommend and implement cost saving measures and incentives for use in the overall SPS training program; Provide input to the Program Manager to assist in development of the training budget
• Attend meetings to provide information on new items, issues, status of new products, and availability of training; Provide input to various end user communication vehicles
• Provide recommendations for improvements to training processes, programs and materials; Review Help Desk logs and other user issues for impact on training such as corrections and new topics
• Stay informed of functionality or other changes to SPS products so that training can be developed/updated and implemented to coordinate with deployment of the software changes

Required Qualifications:

• Computer literacy with demonstrable proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Must be able to create ad-hoc reports
• Ability to work efficiently under pressure and meet deadlines
• Can easily handle multiple tasks simultaneously
• Must be able to work cooperatively as a member of a team as well as independently with self direction
• Must have patience, flexibility, a good sense of humor and be solutions-focused
• Must have strong professionalism and exceptional interpersonal skills

Education and Experience Requirements:

• Minimum of a high school degree required, college degree preferred
• A minimum of 2 years training coordinator experience preferred or a minimum of 2 years administrative experience required

Company Profile:

Information Experts is an award-winning communications firm specializing in results-focused strategic communications consulting and creation. Information Experts has become who we are through a unique yet pragmatic sensibility we call integrated communications. Integrated communications represents not only our complementary suite of consulting, content, marketing, and training services, but also our fundamental mission to help corporations find and communicate their authentic voice to its customers, partners, employees, and the media.

Please e-mail us at to submit your resume.