Information Experts

Program Director

Position Type:

Full-time Exempt; Part-time Exempt; or Hourly Contractor

Position Profile:

This position is much more than a project leader -- it is the position at Information Experts that is responsible for ensuring client satisfaction, maintaining client relationships and generating additional business development. The Program Director is Information Experts’ first contact point with the client and is responsible for establishing Information Experts’ credibility and developing the strategic communications solutions for the client. These solutions are the blueprints for the Information Experts’ implementation team.

Principal Responsibilities:

Be an Information Expert demonstrating our core values and commitment to our clients:

• Identify a client’s touch points and evaluate their information needs; develop communication solutions for organizational transitions, programs and initiatives; develop multi-faceted communication plans that incorporate a variety of disciplines (e.g., training, marketing communications, intranet development)
• Lead multiple engagements to develop a variety of communication strategies (e..g, messaging, product and corporate launches, merger communications)
• Direct and coordinate specific deliverables, the overall project plan, budget, schedule, and staffing requirements
• Oversee fiscal, operational, administrative, and human resources management of projects
• Lead sales efforts in new and existing accounts; develop proposals
• Provide day-to-day technical and professional guidance and leadership
• Oversee planning, development, testing, and implementation of projects to ensure timely deliverables, project success and quality
• Assist in the identification, assessment and resolution of issues and problems
• Ensure high quality deliverables are produced while working within budget and meeting deadlines

Required Qualifications:

• Proven track record of leading outstanding projects using project management standards and processes
• Proven ability to identify and develop new business opportunities and grow accounts into strategic partnerships; excellent ability to maintain positive and cooperative working relations with team and clients
• Extremely well-developed communication and presentation skills; proven ability to communicate information and ideas in speaking and writing so others will understand
• Demonstrated knowledge of government proposal development and management
• Must have superior judgment, strategic thinking, and communication skills
• Strong knowledge of system development lifecycle, marketing communication and instructional design
• Integrated communications and technical development experience
• Strong ability to use project management tools and software (e.g., Microsoft Project)
• Strong knowledge of external and internal communications
• Must be able to effectively multi-task, organize and prioritize work, and resolve issues
• Willing to travel 30% of time

Education and Experience Requirements:

• Bachelor’s degree in business, communications, or related field
• Minimum of 5 years of experience in a business analyst, project management, or senior consultant role
• Must be able to provide samples of project management work

Company Profile:

Information Experts is an award-winning communications firm specializing in results-focused strategic communications consulting and creation. Information Experts has become who we are through a unique yet pragmatic sensibility we call integrated communications. Integrated communications represents not only our complementary suite of consulting, content, marketing, and training services, but also our fundamental mission to help corporations find and communicate their authentic voice to its customers, partners, employees, and the media.

Please e-mail us at to submit your resume.